We’re sorry to hear about the delay in your order. Let us guide you on how to track your order status and what to do next.
Standard delivery time:
- Orders generally take 45-60 minutes to prepare and deliver once accepted by the store.
- Delivery times may vary depending on the store’s workload and your distance from the branch.
How to check your order status
You can easily track your order through the Mang Inasal app:
- Open the app and go to the 'Orders' section.
- Check for real-time updates on your order status:
- Confirming your order- Waiting for the store to confirm your order
- It's taking a while to confirm your order and find a rider- Don't worry, We'll keep finding you a rider
- Preparing your food- Store is preparing your order in the kitchen
- Out for delivery- Rider is now out for delivery
- Order delivered- Enjoy your meal
Additional information
- Stores typically take 25-30 minutes to process and prepare your order before arranging delivery.
- The delivery time depends on your proximity to the store.
Need more assistance?
If you have further concerns about your delayed order:
- Contact the store directly using our Store Directory.
- If your order was placed through Grab or Foodpanda, you can also check the order status on their respective platforms for updates.
We appreciate your patience and understanding. Thank you for choosing Mang Inasal! 😊