Standard delivery time:
- Orders usually take 45-60 minutes to prepare and deliver after being accepted by the store.
- The delivery time may vary depending on the store’s workload and your distance from the branch.
How to check your order status:
To stay updated on the status of your order, you can follow these steps:
- Go to the “Order Confirmation” section in the Mang Inasal app.
-
Look for these real-time updates:
- Confirming order- Waiting for the store to confirm your order
- It's taking a while to confirm your order and find a rider- Don't worry, we'll keep on finding you a rider
- Preparing your food- Store is preparing your order in the kitchen
- Out for delivery- Rider is now out for delivery
- Order delivered- Enjoy your meal!
Additional notes:
- The store typically takes 25-30 minutes to process and prepare your order before it is handed off to the delivery team.
- Delivery times may vary depending on how far you are from the store.
Orders placed through Grab or Foodpanda:
- If you placed your order through Grab or Foodpanda, you can also check your order status directly on their respective apps or websites. You’ll receive real-time updates there as well.
Need further assistance?
If you’re still experiencing delays or need further assistance, you can contact the store directly for more details on your order status. You can find the store's contact information in our Store Directory.